Solutions
Turning Challenges into Opportunities for Efficiency and Growth
What we Solve
Device connectivity, exponential growth in the number of devices, more varieties of devices and more distributed geographies for the devices have significantly increased the demand for effective and efficient device support and management.
The current device management model is broken resulting in high cost of technology ownership, declining end-user productivity, and diminished user experience.
Pain Points in End User Device Management
High human intervention and reactive resolution of issues leading to high operating costs
Lack of scalability and personalization based on usage patterns leading to loss of productivity
Support is a cost centre with increasing labor costs and staff burnout
Reactive, slow and generic support viewed negatively by end users
Existing solutions lack understanding of root causes and cannot effectively solve issues
How We Solve
eBliss is a revolutionary platform that automates the detection, diagnosis, and solution for a vast number of end-user computing issues with accuracy in real-time, at scale while predicting future issues and personalizing resources based on end-user personas and usage patterns, thus leading to a superior ROI and significantly enhanced end-user experience.
Upto
50%
reduction in the number of manual tickets
Upto
70%
reduction in the time spent on compliance and IT management
Upto
20%
increase in asset life
Upto
25%
reduction in unwanted software related costs
The intelligent AI platform
The eBliss AI platform enables intelligent, dynamic, real-time and effective solutions and predictions
